General Manager Technology Services & Delivery

  • Posted07 July 2026
  • Location Sydney
  • Job type Permanent
  • Reference4050926

Job description

We are seeking an experienced General Manager, Technology Services & Delivery to lead a large-scale technology function supporting nationally significant digital services. This role provides an opportunity to shape the future of enterprise technology, drive AI adoption, strengthen cyber resilience and lead high-performing technology teams delivering services within the health & technology space.
  
Reporting to the Deputy Chief Executive, you will be a key member of the executive leadership team with end-to-end accountability for platform operations, security posture and technology delivery performance.
  
About the Opportunity
  
This executive leadership role is responsible for leading five critical technology functions:
  • Engineering
  • Operations & Resilience
  • Information Security & Cyber
  • Delivery & Release Management
  • Technology AI Adoption
Working closely with the organisation's Transformation Office, you will translate enterprise strategy into practical technology roadmaps and ensure successful delivery through disciplined execution, operational excellence and strong leadership.
  
This role oversees significant operating and capital budgets while leading a senior leadership team responsible for delivering secure, resilient and high-performing technology services. This is an opportunity to influence enterprise-wide technology strategy while leading a high-performing team delivering services of national importance.
  
Key Responsibilities
  • Develop and deliver enterprise technology roadmaps aligned with strategic priorities.
  • Lead platform engineering, operations and technology service delivery across a complex enterprise environment.
  • Strengthen cyber security, operational resilience and business continuity capability.
  • Drive responsible AI adoption to improve productivity, quality and delivery outcomes across the technology function.
  • Establish disciplined portfolio governance, release management and delivery practices.
  • Make strategic decisions on architecture, build-versus-buy, sourcing models and technology investment.
  • Build high-performing leadership teams, foster accountability and develop future capability.
  • Partner with executive stakeholders to provide trusted technology advice and translate technical issues into commercial outcomes.
About You
  
You are an accomplished technology executive with a proven record of leading enterprise technology functions in complex, highly regulated environments.
  
We are keen to speak to candidates who can demonstrate the following knowledge and experience;
  • Executive-level experience as a General Manager, CIO, CTO or equivalent technology leader.
  • Demonstrated success leading engineering, operations, cyber security and enterprise technology delivery.
  • Experience managing large technology portfolios, operational and capital budgets, and strategic investment decisions.
  • Strong knowledge of enterprise architecture, cloud platforms, operational resilience and modern engineering practices.
  • Experience implementing AI capability within enterprise technology teams.
  • Deep understanding of cyber security governance, risk management and regulatory compliance.
  • Commercial acumen across sourcing, supplier management and technology investment.
  • Exceptional stakeholder management and communication skills with the ability to engage executives, boards and government stakeholders.
  • A collaborative leadership style with a passion for building capable, high-performing teams.
  • Tertiary qualifications in business, computer science, engineering, information systems or a related discipline
In addition, the following experience would be highly regarded;
  • Experience within digital health, government, financial services, critical infrastructure or other highly regulated environments
  • Postgraduate qualifications in business, technology leadership or management (such as an MBA), along with ongoing professional development in AI, cyber security or digital transformation
If you are a visionary technology leader with the ability to balance strategic thinking with operational excellence, we would welcome your application. Please submit your CV or reach out to lindsey@pinpointtalent.com.au to schedule an opportunity to discuss this role in more detail.