As Operations Manager, you will lead and coordinate a wide range of business functions to support the efficient delivery of IT programmes. This includes overseeing audit management, finance, operations, recruitment, onboarding, and communications. The role requires strong leadership, commercial acumen, and a clear understanding of public sector processes to ensure successful operational outcomes.
Key Responsibilities

• Audit & Compliance: Manage internal controls, ensure regulatory compliance, and liaise with external auditors.
• Business Operations: Oversee daily operations to ensure streamlined and effective processes.
• Financial Management: Lead budgeting, financial reporting, and processing of invoices and payments.
• Resource Allocation: Manage the distribution of human, financial, and material resources to support programme goals.
• Recruitment: Lead both public service and contractor recruitment, ensuring adherence to relevant processes and standards.
• Onboarding: Coordinate structured induction processes for new team members and contractors.
• Quality Assurance: Maintain high standards across documentation, communications, and deliverables.
• Correspondence & Media: Manage external communications and media relations, ensuring clear, consistent messaging.
• Briefing & Reporting: Draft and prepare high-quality briefs, correspondence, and reports to inform key decisions.