APS3 Service Support Officer
Location: Stafford, QLD
  
The Opportunity

Our Government Client is seeking an APS3 Service Support Officer to provide frontline customer service and administrative support within a busy clinical environment.
This role is ideal for someone with strong customer service and administration skills who enjoys working as part of a multidisciplinary team in a health or government setting.

Key Responsibilities

• Act as the first point of contact for clients and stakeholders (reception, phone, email and SMS).
• Manage client enquiries, appointments and referrals using the Client Management System.
• Provide administrative support to clinical and operational staff.
• Support regional events, group programs and meetings.
• Undertake data entry, record keeping and general office administration.
• Assist with daily office operations including correspondence, travel, invoices and resource requests.

About You

• Experience in administration or service delivery within a health and/or government environment.
• Strong written and verbal communication skills.
• Professional, client-focused approach with the ability to handle sensitive information.
• Ability to work effectively in a team environment.

Mandatory Requirements

• Current or ability to obtain a Working with Vulnerable People registration or Working with Children Check.
• Australian citizenship.
• Ability to obtain and maintain a Baseline Security Clearance.

If you think this could be the right role for you APPLY TODAY or for further information, please contact Zac on zac@pinpointtalent.com.au